Shipping policy
Shipping Policy
All orders are shipped from New Zealand, curated and dispatched by our NZ team.
Processing Time Orders are packed and dispatched within 1 business day of payment confirmation (excluding weekends and public holidays). Once shipped, you'll receive a confirmation email with your tracking details.
New Zealand
- FREE standard shipping on all NZ orders
- Delivery in 2–3 business days
Australia
- FREE standard shipping on all AU orders
- Delivery in 5–7 business days
Packaging & Fragile Items Every order is carefully packaged to ensure your artwork arrives in perfect condition. If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging — we'll make it right as soon as possible.
International Shipping
We currently ship within New Zealand and Australia only.
Incorrect Address & Failed Delivery Please double-check your shipping address at checkout. If an order is returned to us due to an incorrect, incomplete, or undeliverable address, additional shipping fees may apply to resend the parcel.